The Vehicle Assistance Program is open to those that prove their loss occurred in one of the California counties* which were affected by the California Wildfires that began on January 7, 2025.

*Qualifying areas in California are being defined as FEMA-designated Individual Assistance major disaster and emergency areas in the following California counties as of January 7, 2025: Los Angeles County. Updates to FEMA-designated Individual Assistance areas can be found at https://www.fema.gov/disaster/4856.

Program Details

• Loss must be sustained because of the California Wildfires in a qualifying area of California beginning January 7, 2025, in the qualifying areas.
• Customer does not need to currently own a Subaru to qualify nor does the vehicle need to be totaled.
• Proof of loss: Customer must have proof of ownership, location, and loss because of the disaster. Ideally, an insurance company “Proof of Loss” statement. “Proof of loss” statements usually indicate the insurance company, customer name, date and place of loss, vehicle description and extent of damage and the insurance company’s willingness to pay a claim. Other items that may be considered include proof of residence within a qualifying area and during the period of loss, pictures identifying the vehicle, location, and vehicle ID number, combined with matching registration/title and driver’s license proving ownership. The Subaru Retailer must use reasonable means to confirm that loss was because of the disaster.
• The following must be provided via email or phone call to the Subaru Regional contact to qualify for the credit:
  • 1. A request for the $500/$1,000 credit
    1. Proof of loss as described above
    1. Customer name and address
    1. VIN for the vehicle being purchased
• Customer must take delivery of any new previously untitled 2024 or 2025 model year Subaru vehicle from a participating retailer’s inventory April 30, 2025.
• Customer must have suffered vehicle damage in an affected area, but any Subaru retailer may request the credit.
• Limit one offer per qualified damaged unit. One credit per new vehicle purchase.